Back to Resources

Inside Higher Ed: A Virtual Counselor

By the YOU at College Team, 10/19/2016

See the original article in Inside Higher Ed.

With rising counseling center demands, online platforms like the YOU@CSU portal are helping counseling centers by going upstream to connect students to the right resources at the right time.

“‘Do parties or social situations ever make you uncomfortable?’

‘How would you categorize your stress level?’

‘How often would you say you feel overwhelming anger or irritability?’

These are some of the questions that greet students at Colorado State University when they log in to the university’s new online well-being portal, YOU@CSU. Created through a partnership with Grit Digital Health and officially launched this semester, YOU@CSU acts as a virtual counselor, asking students questions about their mental and physical well-being and directing them to the appropriate campus resources.

The platform is one of several digital tools — from online portals to text messaging services and smartphone apps — that colleges are using to provide wider access to mental health services as campus health centers struggle to meet the rising counseling demands of students. Use of what’s called telepsychology for mental health services is increasing, according a survey released earlier this year by the Association for University and College Counseling Center Directors. In the 2013-14 academic year, 6.6 percent of counseling centers reporting using telepsychology in some form. The following year, the figure was up to 9.1 percent.”

mental health
student support
well-being tools